PUAEMR013B - Facilitate treatment strategy development and implementation Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PUAEMR013B Mapping and Delivery Guide Facilitate treatment strategy development and implementation
Version 1.0 Issue Date: May 2024
Qualification
-
Unit of Competency
PUAEMR013B - Facilitate treatment strategy development and implementation
Description
This unit covers the competency required to facilitate the identification, evaluation and implementation of complex treatment strategies in cooperation with major stakeholders such as governments, agencies, organisations and service providers.
Employability Skills
This unit contains employability skills.
Learning Outcomes and Application
The application of this unit in the workplace - the environments, complexities and situations involved - will be written during Phase II of the Review of the PUA00 Public Safety Training Package.This text will be useful for the purposes of job descriptions, recruitment advice or job analysis; where possible, it will not be too job specific to allow other industries to import it into other Training Packages, where feasible.
Duration and Setting
X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Development and validation strategy and guide for assessors and learners
Student Learning Resources
Handouts Activities
Slides PPT
Assessment 1
Assessment 2
Assessment 3
Assessment 4
Elements of Competency
Performance Criteria
Element: Confirm project context
Project drivers/triggers, risks, risk management context, treatment options and priorities and practical constraints are clarified
Applicable legislative/regulatory and organisational requirements, policies, procedures and relevant emergency management arrangements are identified
Key stakeholders are identified along with their potential interests, sensitivities, roles and responsibilities
Project brief is developed and refined with key stakeholders
Element: Establish project process
Working group is established with an appropriate balance of expertise, representation and authority for the project brief
Purpose, scope and desired outcomes outlined in the project brief are confirmed with group members
Project management plan is developed in consultation with the group
Processes for negotiating outcomes and making decisions are developed within existing accountabilities
Consultation strategies are developed for effective stakeholder input, commitment and ongoing ownership of outcomes
Information management, reporting and accountability strategies are developed and agreed
Element: Assess and select treatment strategies
Existing risk assessments, current treatment programs and other plans that may impact on the project are identified by group members and analysed for relevance
Items from the risk register are selected for consideration
A wide range of alternatives are considered when canvassing possible treatment strategies
Input from relevant specialists and stakeholders is sought and analysed
Each treatment strategy is assessed for the ability to reduce risk
Preferred treatment strategy is selected and the reasons documented
Broad tactics, roles, tasks, responsibilities, resource implications and timeframe for implementing the selected strategy are documented
Support is developed by validating the strategy with agency/service providers and other stakeholders
Element: Plan implementation of agreed strategy
Treatment strategy is broken down into a logical sequence of manageable and time-related activities
Ability and responsibility of agencies and service providers to undertake specific activities is jointly assessed
Accountability for components of the strategy is negotiated and confirmed with the appropriate agency/service provider
Project risks are assessed and contingencies developed for all key components of the strategy
Performance criteria are established for monitoring and reviewing the effectiveness of the treatment strategy
An overall implementation plan that identifies key activities, roles and responsibilities, resource requirements, management arrangements and timetable is developed and validated
Agency implementation strategies are reviewed and refined as necessary
Treatment tasks/activities are allocated in accordance with the implementation plan
Effectiveness of treatment activities, adequacy of resources, project progress and expenditure is monitored against plans and recorded
Effective communication between working group members is maintained
Stakeholders are kept fully informed of progress, performance and any proposed variations in strategy or implementation
Agreed variations to the treatment plan are introduced to accommodate changed circumstances or to achieve more effective outcomes
Treatment tasks/activities are completed on time and within budget
Element: Establish and maintain productive working relationships
Influence and support for the treatment strategy is built by cultivating relationships with key stakeholders
Clear and accurate information is provided
Differences of opinion and the views of others are respected
Negotiations are kept focussed on key issues and moving forward towards resolution
Conflict is resolved in a timely, constructive manner
Agreements are adhered to and commitments met
Element: Review treatment strategy implementation
Effectiveness of the treatment strategy is evaluated using agreed performance criteria
Residual risk is identified and decisions made to accept this risk or re-examine treatment strategies
Planning processes are reviewed to identify opportunities for improvement
Project reporting requirements are completed
Outcomes are disseminated to relevant stakeholders
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment must confirm the ability to:
establish/maintain a network of key contacts
work collaboratively to secure stakeholder input, support and commitment
develop effective processes for cooperative planning and implementation of complex treatment strategies
develop and evaluate strategic options
develop feasible and effective plans, tactics and activities to achieve treatment objectives
coordinate and monitor multi-agency/service provider inputs to implementation of strategies
address the need to vary plans
address residual risk
maintain records of progress, decisions, stakeholder input and audit trail
manage project within resource allocation
establish a project and see it through to produce treatment outcomes that have broad community and stakeholder support
Consistency in performance
Competency should be demonstrated in a range of contexts throughout the life of a significant project, or during components of a number of projects
Context of and specific resources for assessment
Context of assessment
Competency should be assessed facilitating the development and implementation of a treatment strategy plan that involves the cooperation of multi-agencies, organisations and/or service providers in the workplace or in a simulated workplace environment
Specific resources for assessment
Access to complex emergency risk management treatment strategy or strategies
Guidance information for assessment
Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This describes the essential skills and knowledge and their level, required for this unit.
Required Skills
assess a range of alternatives, develop solutions and practical strategies that are 'outside the box'
communicate clearly with a range of audiences
compromise to achieve realistic/achievable outcomes
enhance input/feedback through active listening and effective questioning
harness cooperation, motivation and diversity of others
interpret and critically analyse complex information
liaise with key individuals, organisations, agencies
manage projects
negotiate and lobby persuasively
prepare for, participate in and lead meetings to achieve effective outcomes
resolve conflicts constructively
think strategically
Required Knowledge
Australian Standard AS/NZS 4360
cost benefit analysis
emergency management agencies, organisations, service providers and other key stakeholders
emergency management best practice models for benchmarking during implementation and review
emergency risk management guidelines (1999)
evaluation methods
government and budget processes, relevant public policy/programs
ISO 9000 and 14000 series quality standards
legislation, policy, budget development processes
political context (parties, platforms, processes)
problem solving and decision making techniques
project budgeting
project management techniques
protocols for the release of information and communicating with the media and public principles of negotiation, mediation, conflict resolution, incident de-escalation
relevant legislative and regulatory framework and emergency management arrangements
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Drivers/triggers may include
Changes in community characteristics
Changes in legislation, policies and disaster/emergency management plans
Event organisers (eg. concerts, car rallies, sport)
Hospital/medical personnel and care givers
Interest, community, professional and industry groups
Local business people
Local government (eg. elected representatives, shire engineers, community development officers)
Managers of critical infrastructure (eg. telecommunications, mining, petrochemical and gas)
Managers of high occupancy facilities (eg. shopping centres, high rise apartment/office blocks)
Members of parliament and/or their advisers
Providers of utilities (power, water, radio/TV)
School staff
State/territory/commonwealth agencies (eg. public works, human services, health, transport, natural resources, primary industry, environmental protection, emergency management)
Tourist operators
Venue operators
Consultation strategies may include
Advertising in local media
Broadcast facsimile and email messages, web sites
Contacting individual organisations, professional bodies, unions and recreational/sport associations
Distributing pamphlets
Focus groups, workshops, surveys
Initiating media interviews
Letters and articles written for specific audiences
Meetings with groups, key individuals and leaders of minority/ethnic/cultural groups
Presentations to a variety of community groups; speaking at community functions
Preparing media releases
Possible treatment strategies may include
All aspects of emergency management practices arising from considering prevention/mitigation, preparedness, response and recovery including:
building codes
community education
community restoration, reconstruction
critical incident stress management, personal support and counselling
emergency management planning
financial support
land use management
legislation and regulation
mutual aid agreements
safety standards
training and exercises
warning systems
Avoidance, transfer and acceptance of risk
Assessment criteria for selecting treatment strategies may include
Administrative efficiency
Compatibility with other treatment options
Continuity of effects
Cost
Creation of new risks
Economic and environmental impacts
Equity
Impact on individual's rights
Jurisdictional authority
Leverage
Political acceptability
Potential to reduce risk
Public and pressure group reaction
Timing
Plans may include
Aims and objectives of treatment strategies
Constraints, contingencies and alternatives
Monitoring and review procedures
Multi agency framework for planning, communication, consultation, decision making, accountability, information management, project management
Reporting requirements
Resources required including their availability
Roles, responsibilities of parties involved
Strategies to achieve objectives (communication, consultation, marketing, training)
Tactics to implement strategies
Treatment activities, key tasks, timeframe
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Project drivers/triggers, risks, risk management context, treatment options and priorities and practical constraints are clarified
Applicable legislative/regulatory and organisational requirements, policies, procedures and relevant emergency management arrangements are identified
Key stakeholders are identified along with their potential interests, sensitivities, roles and responsibilities
Project brief is developed and refined with key stakeholders
Working group is established with an appropriate balance of expertise, representation and authority for the project brief
Purpose, scope and desired outcomes outlined in the project brief are confirmed with group members
Project management plan is developed in consultation with the group
Processes for negotiating outcomes and making decisions are developed within existing accountabilities
Consultation strategies are developed for effective stakeholder input, commitment and ongoing ownership of outcomes
Information management, reporting and accountability strategies are developed and agreed
Existing risk assessments, current treatment programs and other plans that may impact on the project are identified by group members and analysed for relevance
Items from the risk register are selected for consideration
A wide range of alternatives are considered when canvassing possible treatment strategies
Input from relevant specialists and stakeholders is sought and analysed
Each treatment strategy is assessed for the ability to reduce risk
Preferred treatment strategy is selected and the reasons documented
Broad tactics, roles, tasks, responsibilities, resource implications and timeframe for implementing the selected strategy are documented
Support is developed by validating the strategy with agency/service providers and other stakeholders
Treatment strategy is broken down into a logical sequence of manageable and time-related activities
Ability and responsibility of agencies and service providers to undertake specific activities is jointly assessed
Accountability for components of the strategy is negotiated and confirmed with the appropriate agency/service provider
Project risks are assessed and contingencies developed for all key components of the strategy
Performance criteria are established for monitoring and reviewing the effectiveness of the treatment strategy
An overall implementation plan that identifies key activities, roles and responsibilities, resource requirements, management arrangements and timetable is developed and validated
Agency implementation strategies are reviewed and refined as necessary
Treatment tasks/activities are allocated in accordance with the implementation plan
Effectiveness of treatment activities, adequacy of resources, project progress and expenditure is monitored against plans and recorded
Effective communication between working group members is maintained
Stakeholders are kept fully informed of progress, performance and any proposed variations in strategy or implementation
Agreed variations to the treatment plan are introduced to accommodate changed circumstances or to achieve more effective outcomes
Treatment tasks/activities are completed on time and within budget
Influence and support for the treatment strategy is built by cultivating relationships with key stakeholders
Clear and accurate information is provided
Differences of opinion and the views of others are respected
Negotiations are kept focussed on key issues and moving forward towards resolution
Conflict is resolved in a timely, constructive manner
Agreements are adhered to and commitments met
Effectiveness of the treatment strategy is evaluated using agreed performance criteria
Residual risk is identified and decisions made to accept this risk or re-examine treatment strategies
Planning processes are reviewed to identify opportunities for improvement
Project reporting requirements are completed
Outcomes are disseminated to relevant stakeholders
Forms
Assessment Cover Sheet
PUAEMR013B - Facilitate treatment strategy development and implementation
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
PUAEMR013B - Facilitate treatment strategy development and implementation
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent